Refunds and Returns Policy
Effective Date: March 16, 2024
At Hello Ai Club, we strive to provide you with high-quality technology education textbooks for AI and technology education. However, we understand that there may be occasions where you need to return a product. This Refunds and Returns Policy outlines our process, conditions, and timeframes for returns and refunds.
1. Returns Eligibility
You may return a product purchased from helloaiclub.com under the following conditions:
- The product must be returned within 14 days of purchase.
- The product must be unused, in its original condition, and in the original packaging.
- Digital products, such as eBooks or downloadable content, are not eligible for returns or refunds.
- Clearance or sale items may not be eligible for returns or refunds.
2. Initiating a Return
To initiate a return, please follow these steps:
- Contact our customer support team at [email protected] to request a return authorization.
- Provide your order number and the reason for the return.
- Our customer support team will provide you with further instructions on how to return the product.
3. Return Shipping
You are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance for your protection.
4. Refunds Process
Once we receive your returned product and verify its eligibility, we will process your refund within [number] days. Refunds will be issued to the original method of payment. Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution.
5. Contact Information
If you have any questions or concerns about our Refunds and Returns Policy, please contact us at:
Hello Ai Club
Edapt HQ, Inkel City, Kerala
Email: [email protected]
6. Policy Updates
We reserve the right to update or modify this Refunds and Returns Policy at any time. Any changes will be effective immediately upon posting on this page.
By making a purchase on helloaiclub.com, you agree to the terms of this Refunds and Returns Policy.
Last updated: March 16, 2024.